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WELCOME TO CHAPEL GROUP MEDICAL CENTRE

 

Welcome to Chapel Group Medical Centre. As you will see the practice has a new website, we hope you like it. This website will provide you with lots of information about the practice and services in Salford and the surrounding areas. Please take a look at this to see what information is available. If you think that we have missed some information that should be on the website then please fill in the suggestion form within the online services section.

As you will see we have removed the ask the doctor a question, this is due to the practice being inundated with patient queries. This became too much for the Doctors and staff to deal with and we have had to look at new way of working. If you require a Doctor’s appointment for a medical/health concern then please telephone the practice on 0161 775 7373 or 0161 776 1000 or book this online via the website or the MYGP APP. We have also introduced care navigation and one of our trained reception staff will happily direct you to the most appropriate service if a Doctor’s appointment is not required. As with all changes within the practice, these changes will be monitored closely.

You can still ask the receptionist a question using the online form, but please do not use this form to ask any health questions, you can however use this form to ask questions in relation to medication, referral's etc.

PLEASE NOTE

AS COVID-19 RESTRICTIONS START TO EASE IN ENGLAND THE PRACTICE IS NOW OFFERING A MIX OF APPOINTMENTS AT THE PRACTICE WITH THE DOCTORS AND NURSES. THESE ARE TELEPHONE CONSULTATIONS, VIDEO CONSULTATIONS AND FACE TO FACE CONSULTATIONS. PLEASE BE AWARE THAT OUR RECEPTION STAFF ARE TRAINED AND WILL ASK YOU A REASON FOR YOUR APPOINTMENT. IF AN ALTERNATIVE SERVICE CAN BE OFFERED THEN THE RECEPTIONIST WILL ADVISE YOU OF THIS. DOCTORS ARE NOT ALWAYS YOUR FIRST PORT OF CALL AND OUR STAFF HAVE BEEN TRAINED TO CARE NAVIGATE YOU TO MANY DIFFERENT SERVICES IN THE AREA. BY THEM OFFERING YOU THESE SERVICES THIS OFTEN CUTS DOWN THE WAIT TIME FOR YOU TO GET SEEN BY THE RIGHT PERSON/DEPARTMENT. FOR EXAMPLE, IF YOU ARE EXPERIENCING HEARING LOSS, THEN YOU DO NOT NEED AN APPOINTMENT WITH A DOCTOR, SIMPLY TELL THE RECEPTIONIST A LITTLE BIT ABOUT WHAT IS GOING ON AND THEY CAN DIRECTLY REFER YOU TO THE LOCAL HEARING CLINIC (AVERAGE WAIT IS 5 DAYS).

IF YOU ARE ATTENDING THE PRACTICE WE ASK THAT YOU DO WEAR A FACE COVERING.

IF YOU NEED AN APPOINTMENT THEN PLEASE CALL 0161 775 7373 OR 0161 776 1000 OR ALTERNATIVELY USE THE WEBSITE OR THE MYGP APP TO BOOK THIS DIRECT 

THANK YOU.

Welcome to Chapel Group Medical Centre

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