Welcome to Chapel Group Medical Centre
Welcome to Chapel Group Medical Centre. As you will see the practice has a new website, we hope you like it. This website will provide you with lots of information about the practice and services in Salford and the surrounding areas. Please take a look at this to see what information is available. If you think that we have missed some information that should be on the website then please fill in the suggestion form within the online services section.
We have removed the ask the doctor a question, this is due to the practice being inundated with patient queries. This became too much for the Doctors and staff to deal with and we have had to look at new way of working. If you require a Doctor’s appointment for a medical/health concern then please telephone the practice on 0161 775 7373 or 0161 776 1000 or book this online via the website or the MYGP APP. We have also introduced care navigation and one of our trained reception staff will happily direct you to the most appropriate service if a Doctor’s appointment is not required. As with all changes within the practice, these changes will be monitored closely.
You can still ask the receptionist a question using the online form, but please do not use this form to ask any health questions, you can however use this form to ask questions in relation to medication, referral's etc.
Do you want to have a say in how the practice is run and what services are available in the community, then why not join our patient participation group (PPG). Scroll down and fill in the form today or request to join our PPG Facebook page.
DOCTORLINK - ASK THE DOCTOR A QUESTION 24/7
Chapel Group Medical Centre would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Book appointments online
- Request Repeat Prescriptions
Sign-up is simple and you can create an account here
For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.
If no appointments are available, you will see a “request an appointment” button, please click this.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Flu Clinics and NHS GP Choices
NHS GP Choices
If you have been into the practice recently to see one of our Doctors or Nurses recenlty, then please take 2 minutes to fill in the NHS GP Choice survey. This will help other patients in the area who are looking for a new Doctor make an informed decsion:
Flu vaccination season is fast approaching and we are busy setting up our clinics. So far we have setup two Saturday clinics on the following dates:
25th September 8.30am to 2.00pm
9th October 8.30am to 2.00pm
Letters have already been sent out to all our over 65s and week commencing 2nd August 2021 letters will be sent to patients aged 50-64 then w/c 16th August 2021 letters will be sent to all other patients who are entitled to a flu vaccination. Please look out of your invite and get your appointment booked early.
AS COVID-19 RESTRICTIONS START TO EASE IN ENGLAND THE PRACTICE IS NOW OFFERING A MIX OF APPOINTMENTS AT THE PRACTICE WITH THE DOCTORS AND NURSES. THESE ARE TELEPHONE CONSULTATIONS, VIDEO CONSULTATIONS AND FACE TO FACE CONSULTATIONS. PLEASE BE AWARE THAT OUR RECEPTION STAFF ARE TRAINED AND WILL ASK YOU A REASON FOR YOUR APPOINTMENT. IF AN ALTERNATIVE SERVICE CAN BE OFFERED THEN THE RECEPTIONIST WILL ADVISE YOU OF THIS. DOCTORS ARE NOT ALWAYS YOUR FIRST PORT OF CALL AND OUR STAFF HAVE BEEN TRAINED TO CARE NAVIGATE YOU TO MANY DIFFERENT SERVICES IN THE AREA. BY THEM OFFERING YOU THESE SERVICES THIS OFTEN CUTS DOWN THE WAIT TIME FOR YOU TO GET SEEN BY THE RIGHT PERSON/DEPARTMENT. FOR EXAMPLE, IF YOU ARE EXPERIENCING HEARING LOSS, THEN YOU DO NOT NEED AN APPOINTMENT WITH A DOCTOR, SIMPLY TELL THE RECEPTIONIST A LITTLE BIT ABOUT WHAT IS GOING ON AND THEY CAN DIRECTLY REFER YOU TO THE LOCAL HEARING CLINIC (AVERAGE WAIT IS 5 DAYS). WE A HAVE ALSO INTRODUCED DOCTORLINK, THIS IS TOOL WHERE YOU CAN ASK A DOCTOR A QUESTION 24/7 WITH AN INSTANT RESPONSE. AT THE END OF THE QUESTIONS IT WILL EXPLAIN WHAT TREATMENT (IF ANY) OR HEALTHCARE PROFESSIONAL YOU NEED TO SEE AND WHEN. PLEASE SEE ABOVE FOR FURTHER INFORMATION AND TO SIGN UP TO THIS FREE TOOL.
IF YOU ARE ATTENDING THE PRACTICE WE ASK THAT YOU DO WEAR A FACE COVERING.
IF YOU NEED AN APPOINTMENT THEN PLEASE USE DOCTORLINK OR CALL 0161 775 7373 OR 0161 776 1000 OR ALTERNATIVELY USE THE WEBSITE OR THE MYGP APP TO BOOK THIS DIRECT